1. Your privacy
MedMove (“we”, “us”) respects your privacy. We collect and use personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong.
Please read this statement before using our online booking website.
2. Personal data we collect
When you book an appointment, we may collect:
- name
- gender
- telephone number
- email address (if provided)
- reason for the appointment
- appointment date, time, location and staff
If you do not provide the required information, we may be unable to complete the booking.
3. Purpose of use
We use your personal data to:
- process, confirm, change or cancel appointments
- contact you about your booking
- keep clinic records
- improve our services
We will not use your data for other purposes unless permitted by law or with your consent.
4. Disclosure
Your data may be accessed by authorised clinic staff. We may also use service providers to operate this website and related systems.
We do not sell your personal data.
We may disclose data if required by law or to protect our rights and safety.
5. Retention
We keep personal data only as long as needed for the purposes above, or as required by law.
6. Security
We take practicable steps to protect personal data against unauthorised access, use or loss. Staff access is restricted to authorised persons.
7. Access and correction
You may request access to or correction of your personal data. We may need to verify your identity. We will respond within 40 days as required by law. A reasonable fee may be charged for an access request.
8. Contact
Enquiries about this statement or your personal data:
MedMove
Phone: 6492 0545
Tsim Sha Tsui: 3/F Ashley Nine, 9–11 Ashley Road, Tsim Sha Tsui
Central: 11/F Central 88, 88–98 Des Voeux Road Central
9. Changes
We may update this statement from time to time. The latest version will be posted on this page.